Privacy Policy

in Website Usage & Policies

Crystal Creek Meadows has a strong commitment to protecting the privacy of all people with whom it comes into contact - whether via guest visits, phone, website and email enquiry, gift shop orders or subscriptions. We are aware of the purpose of the Commonwealth of Australia's Privacy Amendment (Private Sector) Act 2000 and the New South Wales Privacy Act and it is our policy to meet the relevant requirements of each Act.

Your IP Address

Our technical staff may use your IP address to help diagnose problems with its own server, and to administer the web site.

Email Addresses

Crystal Creek Meadows does collect email addresses from site visitors who elect to opt-in to our newsletter, register for a website account, order products or make enquires. The newsletter email list is used to send you information, news, and details of offers associated with our products and services. Users may opt-out of receiving future mailings at any time by following the instructions at the bottom of each emailed newsletter. Email addresses within webpage content are protected by various spam reduction measures and web user accounts details are not accessible or displayed publicly.

Contact Details

Crystal Creek Meadows may collect names, phone numbers and postal addresses for the purposes of delivering products and items ordered or communications requested. You may be required to provide a postal address for delivery and other information pertinent to an e-commerce transaction.

Crystal Creek Meadows does not provide any email addresses, personal information or raw data associated with any contacts made by any means to third parties. Security processes and techniques are in place to ensure that such personal information is kept securely.

3rd Party Websites

This website contains links to other websites. Crystal Creek Meadows is not responsible for the privacy practices nor the content of other websites. Visitors to this website should make themselves aware of the privacy and confidentiality policies of those sites to which links are provided.


Cookies are small text files that a web server may ask your web browser to store on your computer.

The cookies used by this website are associated with the provision of services such as web accounts, ecommerce transactions and website statistics either generated directly or via 3rd party servers.

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact us at any time.

Aromatherapy Products - Responsible Practices

Green Credentials - Only 100% Green Energy is used in the creation of the Crystal Creek Meadows aromatherapy products range. All water is purified rainwater harvested on our Kangaroo Valley property on the South Coast of NSW Australia. We primarily select Australian produced essential oils where possible. Aromatherapy exhibit gardens allow accommodation guests (and visitors by appointment only) to see and enjoy the plants used in our products.

Packaging - We have selected recyclable glass containers and natural packaging materials where practical. You may choose to reuse them. All packaging we receive for bulk supplied materials is reused or recycled.

Conservation - We plant one tree on our Kangaroo Valley property for every purchase to help regenerate the land and provide habitat for the local Australian native wildlife. Crystal Creek Meadows is an official partner of the UN International Year of Forests 2011. Customers ordering our Aromatherapy Hampers have the option to make a donation to support Friends of the Brush-tailed Rock-wallaby.

Kangaroo Valley Responsible Tourism Business

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© Crystal Creek Meadows Luxury Cottages & Spa Retreat - country holiday getaway with 41/2 Star self contained B&B accommodation in Kangaroo Valley NSW Australia