Placing an order

in Online Gift Shop Help

Guide to Ordering

  • You may purchased by Credit Card (Visa or MasterCard), Bank Transfer or Cheque/Money Order
  • All values are in Australian dollars and include GST
  • The minimum purchase is $85
  • Postage is charged in addition see Dispatch

Ordering Gift Vouchers – prepaid set amounts

  • Gift Certificates are available for purchase in units of $50 with a minimum order value of $100 (2 units). Example: You want to give a gift voucher to the value of $250 - purchase 5 Units of $50.
  • Gift Voucher can be used for either our accommodation holidays or aromatherapy products.

Ordering Gift Certificates – prepaid accommodation & holidays

  • Accommodation Packages and Aromatherapy Holiday Vouchers include all items listed under ‘inclusions’ only and cannot be purchased for less than two nights stay

To be eligible to purchase products or services on this website you must:

  • Register by providing your real name, phone number, e - mail address, payment details and other requested information
  • Be over 18 years of age 
  • Stipulate a delivery address that is not a PO box number 

 
Order processing:

  • You place the order for your Aromatherapy Product, Gift Voucher or Gift Certificate on this website by pressing the confirm order button at the end of the checkout process
  • Payment is through a secure gateway system
  • The system then sends an order acknowledgment by email detailing the products you have ordered
  • When we have received 100% payment the order will be processed

Non-acceptance
Non - acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • You may not meet the eligibility to order criteria

Aromatherapy Products - Responsible Practices

Green Credentials - Only 100% Green Energy is used in the creation of the Crystal Creek Meadows aromatherapy products range. All water is purified rainwater harvested on our Kangaroo Valley property on the South Coast of NSW Australia. We primarily select Australian produced essential oils where possible. Aromatherapy exhibit gardens allow accommodation guests (and visitors by appointment only) to see and enjoy the plants used in our products.

Packaging - We have selected recyclable glass containers and natural packaging materials where practical. You may choose to reuse them. All packaging we receive for bulk supplied materials is reused or recycled.

Conservation - We plant one tree on our Kangaroo Valley property for every purchase to help regenerate the land and provide habitat for the local Australian native wildlife. Crystal Creek Meadows is an official partner of the UN International Year of Forests 2011. Customers ordering our Aromatherapy Hampers have the option to make a donation to support Friends of the Brush-tailed Rock-wallaby.

Kangaroo Valley Responsible Tourism Business

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© Crystal Creek Meadows Luxury Cottages & Spa Retreat - country holiday getaway with 5 Star self contained B&B accommodation in Kangaroo Valley NSW Australia